Exemplary Practices Benchmarking

SECTION 3.4

The review of exemplary practices has focused primarily on other UC campuses. A major advantage of reviewing best practices of other UC campuses is that systems and practices can often be "imported" with little expense, delay, or modification. In addition, since site visits are normally required in order to fully understand another campus' practices in detail, UC campuses offer the advantage of economical travel. Data from the NACUBO Benchmarking Project enable discovery and analysis of best practices at other, non-UC, campuses.

Exemplary Practices Site Visits

1998 "exemplary practices" site-visits are summarized below. Most of these reviews resulted in "importation" of a system, an innovation, a streamlined process, or insights that led to modifications in our own process improvement plans.

A&BS Unit

Site Visit

Date

Best Practices Reviewed

Accounting

Ceridian

Feb 98

Imaging system

UCLA

Mar 98

Imaging system

UCSD

Mar 98

Imaging system

FileNet

Mar 98

FileNet demo - imaging system

UCSD

Apr 98

Imaging system

UCLA

Jul 98

Extensity/portable travel systems; tour of travel dept

UCSD

Nov 98

Cost sharing sub-system

UCR

Nov 98

Online departmental deposits

AdCom

UCLA

Sep 98

FS real-time system in DB2

Parker Hannifin

Nov 98

Mobious report distribution

UCSD

Nov 98

Cost sharing tracking system

C&E Planning

UC Davis

Sep 98

Planning and development of innovative student housing

Dist. & Doc Mgt.

UCLA

Feb 98

Imaging on Web

LANL

May 98

Receiving/mail parcel tracking

Design & Construction Services

U of CO

June 98

Project design review process, management of design professionals and accountability

Stanford University

July 98

Out-sourcing project management services

Design Build Institute

October 98

Changes to the law regarding contractor and consultant bonding. Maintaining quality in design build projects.

EH&S

UCD Medical Center

Mar 98

Shredder that pre-processes decayed radioactive waste prior to sanitary landfill disposal.

UCR

Aug 98

Upgraded databases that track hazwaste containers and hazmat inventory data.

Facilities

UCR

Oct 98

Service Provider Day

UCD

Mar 98

Work order control system

UNLV

Mar 98

Work order control system shops & landscape maintenance

Human Resources

Walt Disney Feature Animation

Sep 98

Resume verifying/scanning procedures.

Lawrence Livermore Nat. Lab.

Dec 98

On-line training course enrollment and registration system

Materiel & Risk Mgt.

JPL

Nov 98

JIT System & Small Business Program

Stanford University

Oct 98

Procurement card program

UCSD

Apr 98

Faculty/staff moves

Parking

UCB

May 98

Event parking

UCR

Sep 98

Event parking

UCSD

Mar 98

Permit sales & enforcement

Police

Cal State Long Beach

Oct 98

Computer aided dispatch

San Diego Seminar

Aug 98

Computer aided dispatch

San Luis Obispo

Oct 98

Computer aided dispatch